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Mexico Resorts reviews

Find out what others are saying about The Villa Group Resorts and why guests love each of our properties. We've put together a collection of reviews and testimonials from valued guests who have given first-hand accounts of their stay at our resorts in Mexico. Explore each hotel reviews to determine which best suits your vacation preferences or use them to inspire your own Mexico getaway at The Villa Group Resorts.

Puerto Vallarta Reviews

Our guests are having an amazing time on their vacations and are eager to share their experiences with others. If you're curious about the safety of Puerto Vallarta and wondering whether it's the right destination for your next trip, take a look at what our guests have to say.

Default avatar 2020 27

"Fun times and the best margueritas ever!!"

Loved the service by Edgar in the Wings Pub. He was very friendly and we had great margueritas. His service was excellent and he had great service. He also was also very attentive and happy to take pictues.

Lynnepatacairk
From Tripadvisor
Avatar053

"What a Hidden Gem"

This resort is a real hidden gem. From the onset the lobby is great and was recently refurbished. The resort itself is a little dated and so first impressions were a little skeptical. After needing to change room intially, Raul made this an easy and seemless service everything beyond this was A+. There are 3 heated pools offering ample room for even a fully booked resort. The temperature and heat was perfect and cleanliness was tip notch. Daniel was absolutely amazing for pool service, attention to detail, very polite and friendly and was always making sure we had what we needed. The poolside food was also amazing, very well cooked and great selections including a entire vegan selection. The food at the restaurants was also amazing, Jorge who wasnt always our waiter really went out of his way to look after us. Sandra who serviced our room was amazing too. These are just a few names but we had amazing service throughout and will definitely be coming back. Its clear to see many staff members have been working here for a number of years and I feel this is what makes the resort head and shoulders above the rest. Thanks for such a great vacation, we'll be back to see you all again

Tim Laidlaw
From Tripadvisor

"Wonderful Experience"

Had a wonderful experience at the concierge desk again yesterday. Thank you Monse and Ramon for your help and always being so friendly to us. And calling us by name when we come to ask questions. You guys truly make our time here special. Ken and Linda Opalko
Ken And Linda Opalko
From Facebook

"Great Service!"

Thank you for the great service. All the staff are very friendly, Alex at the front desk, Ramon and Fabiola from concierge were always greeting us with a smile. The resort is old but very well maintained. The pool temperature is just right, not to warm , refreshing and clean. Thank you for your hospitality, we will see you next time.

From Facebook

"Concierge desk is so amazing"

Irma at the concierge desk is so amazing. She has taken such great care of us. Booking reservations, greeting us by name! Always looking out for us. When we had an issue she took the time to ensure we were happy and content. Thank you Irma

Linda Opalko
From Facebook

"Fabulous "

Fabulous day at the pool & our waiter (Miguel) made me a “giants” drink for our WHL hockey team VANCOUVER Giants !!! He matched the colours of my hat - amazing man

From Facebook

"The hotel es super clean"

The best team in earth the concietge department Villa Del Palmar Centro especially Diego, Irma,,Monse,Iris,Fabi, Kenia, Martin etc all staff were good .the hotel have an excellent enviroment pleasent all the way and very safe which ths most important thing. The hotel es super clean and the maids are very good (verenice) please give these staff a very good prize/ evaluation.. Thank you to all Belkis R

Belkis R
From Facebook

"Great time"

We had a great time at the palmar. We stayed back in december for three weeks and liked it so much that we are back. The beach is great and the staff couldn't be more pleasant and helpful. Of special note the concierge Irma was especially helpful to us. She was there to help us book events and answer any questions that we had.

From Facebook

"Recommended "

This is a safe and friendly resort with all the amenities. Clean, quiet. Staff are very attentive. Recommended for families, singles and seniors.

Linda Scott
From Facebook

"Great option"

Pools are great. Resort is right on the beach. Convenient to local restaurants and grocery stores! Staff are very friendly! Non all inclusive is a great option because it encourages you to try different local cuisine.

John Elder
From Facebook
Default avatar 2020 8

"Excellent Family Resort with Even Better Service"

The pool has an awesome slide with great entertainment. Has options to for folks who want relaxing time without kids as well. Pool side service is super fast, accommodating, and friendly. Bryan is an amazing server who accommodated our needs. He's an excellent server and hope you guys get to experience your vacation with him at your service as well!

Leannevonv
From Tripadvisor
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"This is our favorite location"

This is our favorite location. We love the quaintness and Mexican charm of this resort. We much prefer it over the larger resorts. The staff is absolutely wonderful.

Koury Bankowski
From Google
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"Clean, friendly and things to do"

Great location & very good staff.

Maid service was very good.

Special thanks to Magali & Marcela

Irene Hartl
From Google
Default avatar 2020 2

"Great"

This place was great from the 1st time to our last time highly recommend this place. Great food and even greater service. Thank you Jesos and Edgar for making us feel at home. Great guys you have their Angel can't wait until our next trip.

Tony W
From Tripadvisor
Default avatar 2020 28

"Our yearly trip to Puerto Vallarta"

This is my seventh year at Villa Del Palmar.We always get excellent service.and look forward to coming back year after year. This year our personal concierge was Monse, she has been great to work with. I really can’t say enough good things about our experience.

Carrie W
From Tripadvisor
Default avatar 2020 35

"Another great vacation"

I’ve been coming for the last +15 years and it’s always been a treat. Thanks to Rodrigo, Angel and Fernando from the sports bar for all the great service. Also, thank you Georgina and Monse from the Members Concierge for always being there with a big smile and ready to help. See you all next year.


Jami R
From Tripadvisor
Jenpn5173jv

"Second time here, we love this place."

Second 10 day stay here. We enjoy the resort, it’s like our home away from home. Friendly staff, resort is very clean & charming. Beautiful, well maintained pool & beach areas. We rent a kitchen unit & buy groceries at shops nearby. Especially love the convenience of a market on resort property. We ate the sports bar three times! Shout out to Donovanne Rodrigo & GM Ricardo who treated us to a surprise on our last night! See you again soon!!

Jen P
From Tripadvisor
Default avatar 2020 61

"Guest"

A beautiful resort with a super friendly staff. Eriberto, Harlet, Carlos, Amir, Angelica, Etelvin, and Celestina were all so amazing. We spent a week here and we will definitely be back. 3 pools, great restaurants, and easy beach access.

Renee H
From Tripadvisor
Avatar072

"Home away from home"

Great place to vacation, as a couple or as a family. Super safe, and if you only speak English you'll be fine. All of the Villa del Palmar resorts are nice, this one is very user-friendly and would be a good place to start if you haven't travelled much outside of the US. It's close to a lot of the stuff you'll want to do and see. They've really updated the resort, very impressed with all of the work they've done. Very nice, very safe beach, kids can go into the ocean without having to worry about riptides, rocks, etc. Very friendly, helpful staff--be sure to say hi to Irma at the Concierge's desk!

Jeremy Ahrens
From Tripadvisor
Arkyviv

"Great stay!"

We were offered this trip in a vacation package and our expectations weren't that high but to my amazement our stay was absolutely fabulous!!! Our room was perfect for two middle aged folks, king bed with a kitchenette, and the best part was, our room looked out onto the bay. The food was great and the drinks were pretty awesome too. Our cups didn't remain empty for long thanks to the wonderful staff. I would definitely go to the resort again and not think twice about it. Thank you Villa del Mar for a wonderful stay.

Arky Viv
From Tripadvisor
Avatar063

"So nice to be back"

This was our third vacation spent at the Villa del Mar and it just keeps getting better. Our concierge Erma did so much to ensure our entire experience was unforgettable and the in house manager Diego still remembered my name from last year....great service.

Madmtnmike52
From Tripadvisor
Avatar070

"Vacation"

I had a great time here at Villa Del Palmar the activity coordinators were great! Very friendly and a lot of fun.
The food was good my room was ocean front and very nice also.
Activities team Monse, Kari, Alexia, Monica, David, Armando, Franco, Abraham, Sergio Coreo, Sergio acuticos, Carlos dj

Sheree Medley
From Tripadvisor
Avatar078

"Very clean"

Super clean great place to vacation

Room are big

Every one is so nice

The grounds and pool are very well maintained

Spa is fantastic

Walking distance to malls shops and dining

Bus stop right out front to go down town

Shanem S3335 Rp
From Tripadvisor
Camjohn

"Had a wonderful time!"

My inlaws and I spent a week at the lovely villa del palmar resort in Puerto vallarta and we all had a great time! Good food, great drinks and a very friendly and helpful staff! Ray ann did a great job on helping us find our bearings, and alerting us of the many activities! There are many things to do in the area, both on the resort and nearby!

Camjohn
From Tripadvisor
Facebook avatar

"Another visit to almost heaven"

We had a 1st floor room by the pool. Exactly what we ask for and thanks to Claudia Camarena everything was perfect from day 1. Enjoyed the beach activities and the water aerobics on a regular basis. Loved the Mexican Fiesta and the members party was fun as usual too.

Wallace3731
From Tripadvisor
Avatar

"Outstanding:"

Girls trip, the most amazing week. I absolutely think we picked the best time to vacation and enjoy the beautiful weather and people. We had 7 days of rest and relaxation. The hospitality, was great! Everyone was so friendly and courteous.The location was easy to navigate, getting back and forth to the property was a breeze. We would especially like to thank Obler and Carlos for the tequila tasting, they were awesome! The breafast, was especially delicious and the waiters were great. Daniel, the poolside waiter thank you. Lastly, Gabrielle our room attendant thank you as well for your service. I will definitely return. See you all soon!

K W
From Tripadvisor
Avatar003

"Love this place"

We stayed here for 5 night-6 days. We LOVED this place. All staff members were so nice and friendly. The food was great, drinks were delish and the views are beautiful. Every visitor we met was so friendly as well, you could see everyone who was staying at this hotel was having a GREAT time. Every night the hotel does some sort of entertainment which was a blast as well. We will be returning for sure

I3999 G Njessicak
From Tripadvisor
Avatar069

"Amazing week!"

This was my 1st visit. I have to share the experience was perfect. Check in was quick, rooms are big and clean and the staff very friendly and eager to help. I have to give a shout out to Victor. There have been few times in my life where I was completely wowed and Victor is now at the head of the class. His attention to detail for me was amazing. If you come here, reach and ask for Victor. He will make your vacation the best ever. I promise!

Dukeofgravitas
From Tripadvisor

"Good time"

It’s our second time in this resort and we are having a good time, friendly staff, special thanks to Monse, Diego & Martin, they are always willing to help. Looking forward to coming back

Denise Bailey
From Facebook

"Outstanding Staff"

Great location, outstanding staff- Diego is very knowledgeable, professional and a very nice person: Jose is simply the best bellman ever: Claudia is always extremely helpful and accessible: and Ernesto is fantastic on the beach. Absolutely no hesitation to continue to come here.

Thomas Green
From Facebook

"Exceptional"

This a great location, we come twice a year and as members we feel proud of the staff that you have. Ernesto our waiter by the pool is always friendly and kind. Jose the bell boy always giving us a great welcoming at the entrance. The concierge Diego , Martin y Monserrat always ready to make our dinner reservations outside. Exceptional staff.

Kathy Green
From Facebook
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"The best vacation!"

Best vacation I've ever taken. Coming back asap!

Amanda Davis
From Google
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"Great location"

Small resort that caters to people who want to cook for themselves as well as good restaurants. Great location, close to Malecon and other shopping

Caroline Martin
From Google
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