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The Villa Group Reviews & Testimonials

What our guests are saying about us
Optimizada villa la estancia los cabos beach 2

Find out what others are saying about The Villa Group Resorts. We’ve compiled a number of Villa Group Resort reviews so you can see what other travelers love about each of our luxury resorts in Mexico. Peruse the diverse Villa del Palmar reviews to get an idea of which resort will best suit your vacation needs or to see how we can help you to maximize your vacation in Mexico. 

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Paul N Kim

"20th Anniversary Celebration!"

OUTSTANDING way to celebrate our 20th Anniversary! It was PERFECT! Our trip to Villa del Palmar Cabo was one of our shortest trips taken (only 4 days) but it was one of our most favorite of all time!! The staff was amazing and went above & beyond to help my husband pull off a surprise romantic anniversary dinner on the beach at sunset! I WAS SO SURPRISED!!! Props to Hector, Manager, who stealthily was able to get everything coordinated with my hubby w/o me suspecting a thing! Not an easy task! And our personal waiter Andreas (in photo) was not only a WONDERFULLY attentive but his demeanor & sweet personality made the experience that much better! He truly added so much to the memorable evening. We encountered fabulous staff around every corner and on the other end of every call! Our only regret was that we couldn't stay longer! We WILL return Thank you all for a memorable 20th anniversary!


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Sdiana1021

"Amazing Service and Beautiful Grounds"

We had a lovely stay at The Villa Del Palmar. I have to say that it’s the staff that makes the difference! Hector our server by the pool for 5 days was the best! Helpful, courteous and fast! And Angie at the Carbon Grille is one of the friendliest servers we ever met any where. They made us feel like family.

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Nikki E

"Great service"

My boyfriend and I came our for a week and the service was phenomenal for all of the staff. There was one staff member that stood out specifically and that was Carlos from the Taco bar. He remembered my boyfriend and I after we came in for lunch one day and remembered it was his birthday. He made us feel special and I really appreciate everything he did for us while we were there.

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Robert G

"Paradise in Cabo"

A perfect location for a stay at Cabo San Lucas. Great restaurants, pool service, beach access and nightly entertainment for the whole family. My family is definitely returning in the near future. The staff made our stay a wonderful experience.

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Jenny G

"Can’t beat location and price"

We love Villa del Palmar. The entertainment staff is amazing. Rodrigo is fun and makes the daily activities and show memorable. Marcos served us at the pool each day and is accommodating, friendly and makes us feel relaxed. We will be back next year, our 5th visit.

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Washeights

"Outstanding"

From the time we arrived until we left, from the bellmen to the front desk to the management we felt welcomed.

Rooms were large and well appointed. Hotel is on beautiful beach, right outside pool area. Convenient location to downtown

Many restaurants to choose from....Food excellent.

We were especially grateful to Fernando and Gabby,...They are so professional, friendly and accommodating.... By the time we left we felt we were leaving our friends. Fabulous attitude and so gracious...They took pride in their jobs and their hotel.

 

First time there, will definitely return.


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Crystal A

"Superior customer service"

This has by far been the best vacation I have ever had. The staff goes above and beyond. One thing that is very touching is when they speak to you, they hold their hand on their heart as a sign of respect and love. The food here is excellent. Nothing average about this resort. The rooms are very nice. I will definitely be returning in the future.


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Jackie

"We felt like royalty"

It's been 4 years since my boyfriend and I came back and it was like coming back to a second home. From the minute we walked in the door everyone ensured that we had everything we needed and that we were enjoying ourselves.

 

We would love to give an extra special shout out to LUIS GARCIA, our pool concierge. From the second we met Luis, we knew that his role was so much more. Luis made us feel so welcome, like seeing an old friend, and I could tell that every guest he talked to felt the same way. We saw him maintain professionalism and a smile while being pulled in many directions that would have tested any person in his position. I wish we stayed longer because Luis is definitely someone we'd love to hang out with.

Villa del Palmar, you have won the lottery with Luis!


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Toni H

"EXCELLENT VACATION DESTINATION"

Rooms were very nicely kept with all the amenities needed for a comfortable stay. With all the restaurants on the property, never had to wait to eat. There was plenty of activities to do on and around the grounds of the hotel for both young and old! We were especially fond of the California Bella the food was always on point! The Chef was able to cook our "catch of the day" to perfection and was served by our favorite server Esther. Esther would always provide us impeccable service and excellent advise on the foods that we liked she made our stay extra special. Thank you Esther, can't wait to go back and visit with you again.

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Bobbi Cannon

"Villa Palmar"

We loved our visit to Villa del Palmar. The accommodations were top notch, the staff were friendly and helpful. One of our favorite places to eat was the taco bar, which became El Carbon at night. Angie, Sunny, Liliana and Wilder were delightful. They made our dining experience fun and welcoming. We can't wait to come back and see them again. They made us feel like family.

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Light Packer827999

"What a great stay!!"

Villa del Arco is fabulous. Lovely hotel, nice beach and great people. We are always made to feel like family. Rooms are clean and comfortable. Chambermaids do an excellent job looking after us. This trip Nancy, Salma, Coral and Ernestina made sure we were lacking nothing in our rooms. Jorge, our pool concierge provided us with impeccable service. If you need advice about food or fun in the Cabo area he is your man. Pool side wait staff are fun and accommodating as are the bellman so from start to finish our stay was fantastic. Thanks to Arturo, Miguel, Andreas, Nicole and Alejandro for taking care of us so well . We love Villa del Arco

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Drmilk1

"Best birthday ever!"

We had such a great time fishing and eating great food. Alan was the best bartender on the buccaneer boat! I would highly recommend this resort! The resort has great restaurants with lots of different foods. If you love beautiful sunsets this is your place.

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Susan H

"Yearly Trip!!"

Always have a great time and the staff always takes care of us! Rooms are always clean. Lety ,Eduardo,Heber,and Fitz and Fernando always take care of us. Always great to see see the same Staff! Front desk is always helpful! All the Staff is always friendly.Look forward to next time Villa Del Arco!

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Leonor M

"Beautiful resort. great place for vacation."

Good service, beautiful hotel, wonderful assistance by superb Mexican citizens. Very courteous, willinging to assist with all our needs and professional. My thanks for a job well done. Special thanks to the following magnificent employees. Service Manager Andres, concierge Estefany, Pool service personnel, Herber, Freddy, Lety and Andres. All of the mentioned are outstanding people. Our best wishes to everyone.


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Evan A

"LOVE Cabo and LOVE the resort!!"

Resort is amazing! Staff is top notch! Food is great!! Rooms are clean and beautiful with everything we could possibly need!! They help in every way so your vacation is awesome. The spa is wonderful! AMAZING messages!!

LETY on Pool Service is so awesome!! she is a great person and friend!!!!!


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K Greg2015

"Amazing staff, beautiful property"

Our trip was wonderful from start to finish!! The staff is incredible, all went the extra step to ensure we had a great stay. In particular, Francisco and Fernando at the front desk were so very helpful and always greeted us with a smile. Thank you for a fantastic visit - we hope to be back soon!
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David B

"Great stay, great resort, superb service!! I'll be back!"

Another great experience at Villa del Arco from the check in to check out. I was fortunate enough to have Jairo at the front desk with both and always with a smile and Yes I Can attitude. Great accommodations, top restaurants, and the weather was perfect! Thanks for a wonderful experience. I'll be back!!

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Angela W

"Beautiful Hotel with Wonderful Service!"

We travel to Cabo often and always stay at Villa del Arco. The location, rooms, and food are all awesome. All the servers are courteous and prompt. Freddy provided exceptional service in the pool area for several days we were there. He always greeted us with a smile and was there we needed him. His service was outstanding!!

 

Others that were also great include Lety and Juan on the beach. Again, prompt and courteous on all occasions.

 

The food in the restuarants and in the pool area was outstanding and the rooms are beautiful.


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Margaret O'driscoll

"My Favorite!"

Del Arco is the best. So clean and well cared for. Fabulous location. Wonderful staff, Jorge, Lety (so wonderful), Javier, Erica, Freddy. All so friendly, efficient and nice. Its like home away from home for me and my family. We get settled in right away and enjoy every moment of our time there.

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Kaitlyn

"Beautiful!"

First time visiting & had very great hospitality from staff. Especially Alejandro! View is gorgeous and the room is perfect. Couldn’t ask for a better place to spend my vacation! Will definitely be visiting again.

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John V

"Villa la Estancia - the Best in Cabo"

We have been coming to Cabo for many years and always stay at VLE. We celebrated our 25th wedding anniversary during our last stay and were amazed how special the staff made our big day. Sebastian, Tere and Lupita picked up that it was a special anniversary for us and informed La Casona restaurant to make our dinner extra special. After an amazing meal at La Casona we returned to find champagne and a bedroom fully decorated with balloons, rose petals, hearts and Happy Anniversary spelled out on our bed. It was such a beautiful and thoughtful surprise which made our celebration extra memorable. Thank you especially Sebastian, Tere and Lupita! You and the rest of the staff treat us like family! Susanne and John

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Michelem K6106 Wo

"Sixth time and still lovin it!"

There is only one place to vacation in Cabo and that is Villa LaEstancia. This is our 6th year in a row and we love it more and more each time. The rooms are perfect. The food is delicious. But most of all, the help is over the top. Tere is the pool concierge. She greets us every time with a huge smile. Our towels are always waiting for us. She is the absolute best. Sebastian helps her out and he is just so kind. Angel is at the front desk and remembers us every time we come back. Rodrigo and Angel are at the bellbox and always WELCOME US HOME. It's the only place where you can actually go into the water from the beach. The pools are of the perfect temperature. The surroundings are complete paradise. I literally cry when I have to leave. You must visit and you will be hooked as well.

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Lola216
Lola216

"Feels like HOME!"

I recently stayed at Villa la Estancia and it was nothing short of spectacular!!  Giovanni (who I rented through) and his staff were helpful and so friendly and really made my stay feel like I was a personal guest of theirs!  The condo itself (2502) is absolutely beautiful and so well maintained, from the gorgeous and colorful headboards, to the extra snuggly blankets, the comfy sofas, the gigantic lounger on the balcony, and everything you could possibly need in the kitchen… this place is perfection!! 

The view, oh my goodness, THE VIEW!!  It is inspiring!  It’s what I miss the most now that I am home.  Sitting on the huge lounger and watching the sunrise and then making breakfast and eating it out on the dining table on the balcony and watching the world of Cabo slowly come to life. 

The location is perfect… close enough to town that you can walk, but far enough away that you can enjoy some peace and quiet. 

The staff at Villa la Estancia are absolutely fantastic and helped to make me feel at home.  I had stayed there about 6 months earlier and Angel (the valet) remembered me and welcomed me with a big smile and a “welcome home”! Also, I truly enjoyed my interactions and conversations with Angel (front desk clerk), Rodrigo (valet), and Vanessa from housekeeping was so sweet and we chatted as she tidied up the condo while I was on my computer getting some work done and I felt immediately like she was a friend! It’s truly a place that feels like home and I think a lot of that is based on the positivity and friendliness of the staff. I’d also like to mention Cristian, José Luis, Alonso, and Ulises... all wonderful people!


It is such a special place! 

I highly recommend a stay at Villa la Estancia! If you get a chance to stay in Villa 2502 – go for it!!


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Ev Lucero

"My 50th Birthday!"

I want to thank the staff at Villa La Estancia for making my birthday vacation so memorable. Customer service was excellent, the staff were welcoming, professional and very accommodating. I want to thank the hotel manager, Gustavo for making sure our needs were met. I want to especially thank Isabella and Oliver for going over and beyond to help make my birthday so special. They had the bed room beautifully decorated with balloons, streamers and happy birthday wishes with tiny colored rocks. Every night we came home to a complimentary birthday dessert and on my last night, Isabella came over with a birthday gift. I was so touched by her thoughtfulness that she brought me to tears. I also want to that Francisco and his team at the swim up pool bar, food and cocktails were great. Special thanks to Rojelio and Rosendo at La Casona restaurant for making our last dinner special as well. All staff were friendly, acknowledged us and made eye contact. Very hard working staff. The greeters at the door who helped with our bags were also very friendly, smiled and made conversation every time. The grounds were nicely manicured and clean. Our room was beautiful, we stayed in a 1 bedroom suite, very comfortable, travertine throughout, with a stunning ocean front view, balcony was also lovely. I will always remember my special birthday, we plan to definitely return soon. Thank you again.

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Johnjacqui88

"Excellent resort fabulous vacation"

This is our favorite place to stay when in Cabo. On arrival the staff says "Welcome home" and it truly feels like you are home. The villas are spacious and well appointed. The view is beautiful and never gets old. We go out to dinner almost every night, and have our favorite restaurants which are all within a 5-10 minute drive three or four are in walking distance (either on the beach or road), and the restaurants on site are very good. Downtown Cabo is about a mile away and a safe walk. Every year we try a few new restaurants and ask the Concierge (Lupita) for suggestions, she recommended a few that we enjoyed very much. We spend the majority of our day relaxing at the beach (the water is swimmable on this beach) and the pool where Terry and Sebastian attended to all of our needs, they are wonderful. This is a quiet and relaxing resort, no loud music no loud parties. It is the perfect place to decompress. We are in Cabo for about a 3 weeks to a month a year and when we leave, we can't wait to get back.

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Karenl724

"Treated like a Princess on my Birthday!!"

We love everything about La Estancia!!! Everyone is so nice, and genuinely wants you to have the best vacation of your life!!! They treat us like their own family!! What else could we possibly want!! Paradise in every sense of the word... We’ve been repeat guests for years!! Isabella at the front desk is an angel!! Tere at the pool area is such a dear!! And Virginia was our housekeeper! I’m going to miss her for sure!! ;)

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Exploration613736

"Great Trip to Villa La Estancia"

Great room. Great service. Very nice and helpful staff. Very knowledgeable and VERY helpful all week. I highly recommend staying at this property. The check in process was easy. Oliver and Isabella were so great all week helping our family out with reservations, information,and answering general questions all week. The entire staff was fantastic!

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Jim M

"Fantastic Resort"

I cannot say enough good things about this place. From the time we booked our stay until we checked out the staff here could not have done anything more to make our vacation more incredible. The resort is beautiful, the villa was fantastic and every member of the staff we encountered were friendly and helpful. We will definitely be back!

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Kdrake1007

"Wonderful week!"

My mother, sister and I just spent a wonderful week at Villa La Estancia! Every member of the staff was warm, welcoming and especially helpful. A very special thank to our waiter on the beach, Jesus. He too excellent care of us all week.

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Mkknighter

"Great Vacation Place"

From the moment we arrived to the moment we left our trip was fantastic. The staff is amazing! The rooms and the grounds are beautiful. The food at the resort is fabulous and they offer a lot of choices.

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Halyna R

"Our stay at Villa Del Palmar"

This is my fourth time staying at this resort. It’s a very nice place to visit and stay with family. I usually come with my kids and they love it. There are lots of activities and a very friendly staff. A special mention goes out to Irma, who helped us with our many questions and ensured that we received the answers and guidance required. If you have any questions and concerns, she’s the person to meet; she’ll direct you in the right direction. Irma is very friendly, helpful, and knowledgeable. Puerto Vallarta is a very safe location and I would recommend this resort for a great family vacation.

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Allan L

"Family Vacation at Villa del Palmar in Puerto Vallarta"

We had an excellent trip. Everyone was very helpful and friendly including Fabiola, Martin and Ramon. The resort is nice with a lot of different excursion possibilities. Spent a lot of time on the beach and at the three pools. My daughter LOVED the crepes and the ladies working there have to be the hardest working people in the resort.

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Floydg981

"Easy going, relaxing and fun"

Excellence service and comfortable accommodations. The atmosphere is very guest centric and there are shows and entertainment to make you feel comfortable and welcome. There are themed dinner shows each evening; Alexia, Monse, Andric and Karina were exceptionally enthusiastic and eager to share their culture was palpable. Ignacio (pool concierge) was particularly helpful and hospital.

For an easy going and stress free vacation; this place is totally recommend.


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Ray Nixon

"Awesome trip"

Great trip! The room was nice, clean and comfortable. Pools were well kept, and the activities on site were fun and worth it. Diego, was able to set us with great excursions! Villa del Palmar is great for those who want to get out and enjoy the city.

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Tour539170

"First time at villa del Palmar. Would go back again"

Lovely hotel, ask for a room closer to the ocean . Lovely balcony view with amazing sunset . Staff very friendly. Nice pools and nice beach . 20 mn walk to the boardwalk . Bring a bit of money with you at the beach , lots of people selling trinkets, fresh fruits platters, oysters, or shrimps and marlin on a stick

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Shawn G

"Christmas Vacation with Family"

Villa del Palmar is a great resort with excellent food, great staff, and fantastic entertainment. It was a pleasure staying with them over Christmas.


Special thanks to Monse (Jasmine) for teaching me Spanish and providing such wonderful and joyful entertainment for my family. We all really enjoyed your dancing!


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Dale D

"Clean, friendly and things to do"

We have never been to this resort. We were pleasantly surprised. They gave us an upgrade, free, upon check-in. The room was spacious and had the necessities. Due to the several pools and hot tubs, there was always a place to lay in the sun, including your private balcony. The beach volleyball was a hit with many people. We got fish from a third-party fishing outing and the restaurant at the resort was more than willing to grill the fish for us. All of the staff were very friendly and accommodating. Awesome spa and massage. Enjoyed the sports bar to watch our favorite football games. Highly recommend this resort.

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Katie

"Girls Getaway"

I just got back from a fantastic, relaxing vacation. Stayed one week in a clean one-bedroom unit. Thanks to all of the staff for a much needed vacation. A special thank you to Diego our concierge and Ignacio the Pool Concierge for all of your help. They really went above and beyond. I can't wait to go back again. The experience changed my mind about staying at a resort. We did not use the all-inclusive package this time but still ate at the restaurants and had wonderful food. Next time I would go all-inclusive for sure. We enjoyed hanging out by the pool and meeting lots of great people from all over the world. We made it into town a few times, the taxis and buses were clean and safe. I can't say enough about how nice and helpful all the staff were. It's defiantly on my to-do again list!

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Kristin M

"Resort was stellar"

Resort was great. Concierge Irma was super helpful with ATV tour, booking massages, restaurants. She was so helpful. Staff was all super friendly, food very good. Pool was cool but guacamole was outstanding!


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Tim Laidlaw

"What a Hidden Gem"

This resort is a real hidden gem. From the onset the lobby is great and was recently refurbished. The resort itself is a little dated and so first impressions were a little skeptical. After needing to change room intially, Raul made this an easy and seemless service everything beyond this was A+. There are 3 heated pools offering ample room for even a fully booked resort. The temperature and heat was perfect and cleanliness was tip notch. Daniel was absolutely amazing for pool service, attention to detail, very polite and friendly and was always making sure we had what we needed. The poolside food was also amazing, very well cooked and great selections including a entire vegan selection. The food at the restaurants was also amazing, Jorge who wasnt always our waiter really went out of his way to look after us. Sandra who serviced our room was amazing too. These are just a few names but we had amazing service throughout and will definitely be coming back. Its clear to see many staff members have been working here for a number of years and I feel this is what makes the resort head and shoulders above the rest. Thanks for such a great vacation, we'll be back to see you all again

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Jeremy Ahrens

"Home away from home"

Great place to vacation, as a couple or as a family. Super safe, and if you only speak English you'll be fine. All of the Villa del Palmar resorts are nice, this one is very user-friendly and would be a good place to start if you haven't travelled much outside of the US. It's close to a lot of the stuff you'll want to do and see. They've really updated the resort, very impressed with all of the work they've done. Very nice, very safe beach, kids can go into the ocean without having to worry about riptides, rocks, etc. Very friendly, helpful staff--be sure to say hi to Irma at the Concierge's desk!

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Arky Viv

"Great stay!"

We were offered this trip in a vacation package and our expectations weren't that high but to my amazement our stay was absolutely fabulous!!! Our room was perfect for two middle aged folks, king bed with a kitchenette, and the best part was, our room looked out onto the bay. The food was great and the drinks were pretty awesome too. Our cups didn't remain empty for long thanks to the wonderful staff. I would definitely go to the resort again and not think twice about it. Thank you Villa del Mar for a wonderful stay.

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Madmtnmike52

"So nice to be back"

This was our third vacation spent at the Villa del Mar and it just keeps getting better. Our concierge Erma did so much to ensure our entire experience was unforgettable and the in house manager Diego still remembered my name from last year....great service.



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Sheree Medley

"Vacation"

I had a great time here at Villa Del Palmar the activity coordinators were great! Very friendly and a lot of fun.

 

The food was good my room was ocean front and very nice also.

Activities team Monse, Kari, Alexia, Monica, David, Armando, Franco, Abraham, Sergio Coreo, Sergio acuticos, Carlos dj

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Shanem S3335 Rp

"Very clean"

Super clean great place to vacation

Room are big

Every one is so nice

The grounds and pool are very well maintained

Spa is fantastic

Walking distance to malls shops and dining

Bus stop right out front to go down town


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Camjohn
Camjohn

"Had a wonderful time!"

My inlaws and I spent a week at the lovely villa del palmar resort in Puerto vallarta and we all had a great time! Good food, great drinks and a very friendly and helpful staff! Ray ann did a great job on helping us find our bearings, and alerting us of the many activities! There are many things to do in the area, both on the resort and nearby!

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Wallace3731

"Another visit to almost heaven"

We had a 1st floor room by the pool. Exactly what we ask for and thanks to Claudia Camarena everything was perfect from day 1. Enjoyed the beach activities and the water aerobics on a regular basis. Loved the Mexican Fiesta and the members party was fun as usual too.

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K W

"Outstanding:"

Girls trip, the most amazing week. I absolutely think we picked the best time to vacation and enjoy the beautiful weather and people. We had 7 days of rest and relaxation. The hospitality, was great! Everyone was so friendly and courteous.The location was easy to navigate, getting back and forth to the property was a breeze. We would especially like to thank Obler and Carlos for the tequila tasting, they were awesome! The breafast, was especially delicious and the waiters were great. Daniel, the poolside waiter thank you. Lastly, Gabrielle our room attendant thank you as well for your service. I will definitely return. See you all soon!

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I3999 G Njessicak

"Love this place"

We stayed here for 5 night-6 days. We LOVED this place. All staff members were so nice and friendly. The food was great, drinks were delish and the views are beautiful. Every visitor we met was so friendly as well, you could see everyone who was staying at this hotel was having a GREAT time. Every night the hotel does some sort of entertainment which was a blast as well. We will be returning for sure

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Dukeofgravitas

"Amazing week!"

This was my 1st visit. I have to share the experience was perfect. Check in was quick, rooms are big and clean and the staff very friendly and eager to help. I have to give a shout out to Victor. There have been few times in my life where I was completely wowed and Victor is now at the head of the class. His attention to detail for me was amazing. If you come here, reach and ask for Victor. He will make your vacation the best ever. I promise!

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Ashley M

"Home away from home"

Our family absolutely loves La Estancia and the entire staff. This trip, Hector, Josue, and Ernesto made our stay by the pool magical. Theses men remembered our names, made sure we always had a drink in our hands. And truly made us feel at home. We cannot say enough about how much we love and appreciate the staff. Thank you, La Estancia family, for treating us so kindly and making our family trip so special. See you next year!
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Firecracker55
Firecracker55

"Favorite Resort!"

Villa La Estancia is our very favorite resort, and the only place we choose to stay! The perfect accommodations, 1 bedroom suite with 2 baths, kitchen, laundry, wifi, etc; all the amenities to make you comfortable & feel at home. The staff is friendly & attentive; and cares for their guests! The restaurants are excellent! The pool is quiet & relaxing! This resort offers everything and more!

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Patty D

"Pampered at Villa La Estancia"

Spent 8 days in early Dec. 2019 to celebrate my birthday. Had previously been to the Villa La Estancia in Cabo San Lucas. This property was much smaller and the experience was much more personal. As requested we had a one-bedroom ocean-view villa suite. It was very large and beautifully decorated with large kitchen, master suite, living room, additional full bathroom and large lanai overlooking the pool and ocean beyond. Everyone was helpful, friendly and professional. Tanya in concierge services helped us in innumerable ways, including arranging a lovely birthday suprise for me in our villa one evening! We spoke with her most every day, and she always had wonderful advice for exploring, dining, and excursions. Other notable staff members included Hector, Alex, Carlos, Christian, and Alex. Our housekeeping staff took exceptional care of us! There was excellent security here as well. I would highly reccommend this property!

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Lorieann

"First Class Gorgeous Resort!"

We just returned from a two week all inclusive stay at the Villa Estancia in Nuevo Vallarta and had the best vacation ever! From the gorgeous pool to the well equipped one bedroom villa, the Estancia is exceptionally well kept and cared for. The service and staff were AMAZING!! Everyone from the hostess Melissa, to the pool staff Hector, Josue, Ebie, and all of the other servers we'd like to say THANK YOU!!! We can't wait to spend another Christmas with you all. Thanks again, Lori & Tom

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Megan Thomsen

"The best vacation spot!"

This was my families second time going to this resort for our summer vacation. Every aspect of it was phenomenal. The staff works incredibly hard to make sure you enjoy it. They definitely take pride in their job, as they should. Some especially exceptional staff were Carlos, Lucio, Nicolas, Raul, and Ricardo. They went above and beyond to make every day enjoyable. They gave prompt service with the best food. They are one of the reasons we make a point to come back every year. The gentlemen who set up the chairs was also very kind and hard-working, wish I got his name. Would not change anything about this resort.

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Carla S

"Mom’s 55th Birthday Celebration"

This was our 3rd visit to Villa La Estancia and they ALWAYS exceed our expectations!!! Carlos and Christian were so helpful in ensuring we had everything we needed from transportation to reservations when needed!!! Esbai by the pool/beach area has been MORE than accommodating!! I love this place and everyone here!!

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Trudy M

"Fantastic Staff at La Parrilla!"

We spent 9 days enjoying the beach and pool at Villa La Estancia. The staff at La Parrilla (Alejandro, Ricardo, Nicolas, Lucia, Raul, Alfonso and Ramon) were spectacular. They were quick to serve us (the food is amazing, they can make any non alcoholic or alcoholic drink) super friendly and would chat with us and would make sure we had all we needed until closing time. They even created a special green smoothie for me every morning, and kept our kids happy with banana splits. These guys are the reason we keep coming back!


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Jojo

"First Class"

Loved staying at Villa La Estancia!! Best time ever for my family! Really enjoyed the convenience of sitting by the pool or beach and having the best staff take care you! Especially Hector!! Hector the Protector always making sure we had our meals and a drink along with his entertainment!! Looking forward to next year!!

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Living The Dream

"The best vacation spot amazing hotel and staff"

Wow the rooms are 5+ stars and the amenities are as well! The food , beach and staff are the best in Mexico! The beach is amazing for walking and Bucerías offers charming restaurants and cafes! We love Vallarta thanks Astrid and Nicolas for helping us at the pool

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Ediazgtz

"Honeymoon"

Amazing service! Hector, Lucio & Niko were great bar tenders at the pool bar. They made our visit fun with their jokes and entertainment. Hector’s drinks were delicious! Lucio’s micheladas are perfect.

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Trek624673

"Beautiful Resort with Excellent Customer Service"

We really like everything about the Villa Del palmar Flamingos Resort. The property is beautiful, the pool is a delightful resort stay pool, the ocean views and sand beach are beautiful, the food and drinks are delicious, and the customer service is exceptional. Our favorite staff member is Antonio, the Bellman. He treats us special and makes us feel at home at the resort.

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Llbayne
Ll Bayne

"Excellent Vacation"

Truly the heart of Villa del Palmar Flamingo is the staff. We had a wonderful time. Isabel is outstanding. Be sure to sit in that section of the pool. She is so caring and we really got to know her over our 16 day stay. Reggee and Jamie took very good care of us at the pool. Trini took wonderful care of our room and made sure it was clean each day. And we got to know Esmerelda at the El Pardon breakfast buffet. She is so sweet and learned our names after just a few days. We fully enjoyed our time at the spa too. These caring staff members made it really hard to leave. Until we come back again soon....thank you from the bottom of our hearts. You each made our stay enjoyable and memorable. You truly make it a home away from home.
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Cardenas Family 2020

"Excellent Family Vacation"

We stayed at Villas del Palmar Flamingos for our family vacation. From the moment we arrived, we were greeted by exceptional service and genuine smiles. My family is very grateful for the help and warm welcome we received from Luis Guzmán. He was wonderful and quickly helped us get settled in our room. The hotel was impecable and well maintained. The beds were amazingly comfortable. Check in was super easy. I tried the spa on a very rainy day and I loved it! I send a special thank you for Lisa and Xóchitl for my spa treatment. We will be back for sure.

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Patrick Sweeney

"Customer service"

Excellent customer service ! Everyone is friendly and professional. Front desk, waiters, activities staff, and the room cleaning team.

 

Betty Alvarez is outstanding as the instructor of water aerobics and salsa dance lessons! She is enthusiastic and has a very positive energy! She also gives great Spanish lessons.

 

Immaculate facilities on a beautiful beach!


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Michelle

"Vacation Fun!"

Love the hotel! But what really makes it is the activities group! They have an activity board full of fun things to do everyday. Betty, Jose, Cynthia, and Mary were so welcoming. Jose always has high energy during aquafitness and zumba. Betty is an amazing dancer, and a great aquafitness instructor. Cynthia does aquafitness as well as leads an interesting tour with Mary throughout the hotel. Then at night, they have shows for the guests to watch. My favorite was the international dance parade! So fun!

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Darcie B

"Another excellent stay"

Year after year my friends and family love their stay at this resort. It is just like home. There are so many reasons that we enjoy the resort but the main reasons are the people that work there. There are too many great staff to remember but I would like to say that the bellmen who we see year after year who greet us with big smiles and hugs are amazing people. They are all very good but Antonio is the one that stands out to us. Thanks Antonio for making the resort feel like home with an extended family.
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Francisca A

"Great Christmas Vacation!!"

Our family had an amazing time at Villa Del Palmar- Flamingos!! Great resort all around! Great Service from all the staff! On our days at the pool the servers were very attentive...especially Isabel!! She was amazing! Took care of all our needs and was the sweetest server! Thanks Isabel and Villa Del Palmar!! We will definitely be back!

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Nlsceo
Nlsceo

"Absolutely Amazing and Wonderful!!!!!"

This place is exactly what a beach side resort should look like. The rooms, staff, food, drinks, pool, are all top notch. We walked on the beach everyday and got a few hour long massages from the locals, for just $20, and believe me, it was the best massage we have ever had.


The crystal blue water with the mountains all around the coastline, is a sight for the senses. The pool is huge and they had a band playing Mexican music at night. We were so relaxed the entire time.


I highly recommend this resort.

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Kristen M

"Pool service"

I come here every year with my family and we’re always very impressed with the service we receive at the pool. This year Isabel was our server most days and was wonderful; she was very attentive, sweet, and funny!

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Michael M

"All inclusive fun!"

Wonderful staff, exceptional hospitality. Shout out to Betty who kicked my butt in aquasize! Natali, Isobel, Cristobal and Alex to name a few of the fantastic servers we had. Alex from activities for the Salsa lesson. Great time had by the whole family!

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